-How do we book with you?
Easy! Give us a call and we will set up an appointment to sit down and discuss the details. We will bring our portfolio, albums and other examples of our work and share our experiences with you. We want to take the time to get to know you better as a couple and hear your whole story, how you met, the engagement, then learn about your dress, flowers, bridal party and all the details. The more we learn, the better!
-Will we always get two photographers?
Yes! Deb London and Karen Hartmann are the owners, photographers, editors etc... We will be with you from start to finish through your wedding planning to your big day! In the event that someone it is impossible for one of us to attend ONLY due to an event or emergency out of our control we will provide a qualified assistant photographer.
-Do we get every photo you take?
No, we provide you with only high QUALITY edited images, however, you won't see the one that you blinked in or when grandma walked in front of the camera. With the advent of digital photography, we have the privilege to shoot more pictures than you need to represent your day. We provide you with enough photos to represent your experience without overwhelming you with repetitive duplicates.
-What is a "Custom Wedding Day Timeline"?
This is part of the services we provide to ensure your day is seamless from start to finish. We began creating timelines when we realized how many brides "wing it" when it comes to the flow of their big day coming together. This left us scrambling to figure out when and how we would fit in all of the requested photos's outside of the ceremony. We start from the earliest part of your day... hair, makeup, dressing of the bride, zooming to groom's location, capturing the fun stuff going on there from boutonnieres to shots, and making it on location with time to spare. In the process of calculating each step of the day, we help you organize your to-do's, cross your T's, and dot your I's along the way. We are far more than "just photographers"! We don't miss a beat! If you would like an example of one of our timelines, please let us know, it's an email away!
-How will I know if we need more time at the end of the ceremony?
Your Custom Wedding Day Timeline of course! We will work with you to have your timeline complete prior to two weeks before your day to figure out if you will need more time added on at the end of the day.
-Do I need to provide a meal for you?
Yes, please. While we will bring our own snacks and drinks to keep ourselves energized throughout the day, it is appreciated by all of your vendors to take the dinner hour to sit down, breath, and recap what we have accomplished and what we still need to capture before the end of the night. We do not shoot while we are eating, nor do we want to shoot you or your guests while enjoying dinner.
-Will our guests be there when we take our official wedding portraits?
No! Whether you opt for a pre-wedding "first look" photo session or a traditional post ceremony session, no guests will be allowed to attend unless they are in your bridal party. We coordinate with the venue to ensure the guests will be directed to mingle or enjoy cocktails while you have a PRIVATE session without being heckled by well intentioned guests. When possible, we arrange to have the family and bridal party taken care of separately to capture an intimate moment with the newly weds.
-Can you attend the rehearsal?
Yes, if scheduled in advance we can attend the rehearsal for an additional fee. While it is not entirely necessary, it does provide a smoother flow for your photographers to see the event in advance.
-Why can't we pay you on our wedding day?
We find it distasteful to handle an exchange of money on your wedding day. That day should be carefree with no bothersome check writing involved!
-Can we have an "Unplugged Wedding Ceremony"?
Why yes! You can! And as you may have guessed, we would greatly appreciate that your guests put away their iPhones, ipads, and other devices and truly be present to share your day with you. Leaving the photography up to your photographers ensures that your photos will have accurate lighting, that has not been distorted by the flashes from well meaning "guest photographers" devices, and that no one will be jumping in the way of our lenses unknowingly blocking a special moment. If this is a choice you wish to select, please work with your wedding officiant to tastefully ask your guests to refrain from using their devices during your ceremony.
-Will you photograph the decorations?
Absolutely! We pride ourselves on attention to detail. We know how much time you, your family, and friends have taken to create the ambiance of your special day and we will make a great effort to make sure all of these details are artfully photographed.
-Will our portrait prints have a watermark?
No, they will not. We specifically watermark photo's on Facebook and in on our website client galleries specifically to discourage printing from screenshots. We value our work as art, not simply a picture, and we want to ensure they are represented with proper, professional printing when at all possible.
-Do you offer a military clause for service members?
Yes! The military clause simply states that in the event that either the bride or groom is deployed on your contracted date, that we will work with you to find an available date for your wedding. In the event that we cannot come to an agreement upon return from deployment, all of the money paid, minus the deposit will be refunded to you. Proof of valid military assignments may be required to receive a refund.
-What form of payment do you accept?
Cash, Check, Paypal and Credit Card
Don't see the question you're looking for? Just ask! Call us at (860) 752-8046 or (860 )919-9748 or email us at [email protected] Thanks for stopping by!